Need Help From Initial.IT?
If your network is down and you need Emergency Support, call (303) 893-4350. Dial option 1. Leave us a detailed message including your name and the preferred phone number to reach you. We will contact you within the hour.
For non-emergency support, please click on the icon above and write a detailed description of your situation. Remember to include as much information as possible as well as your direct contact information.
If you have already been given a support code by a member of our team and have been asked to log into a remote session, please click on the icon above
Need access to your existing service tickets? Click on the icon above to access your company’s Ticketing Access.
Need access to your invoices? Click on the icon above to access your company’s Invoice Access.